Frequently Asked Questions

Why do I need my chimney cleaned?

A dirty chimney is a dangerous chimney. As dirt, soot and other flammable debris builds up, the chance of a chimney fire occurring increases greatly.

How often should my chimney be cleaned?

We recommend getting your chimney cleaned once a year. Autumn is generally the best time to have it done. However, if you light your fire regularly throughout the year then you should have it cleaned every 3-4 months.

Why is my chimney leaking?

Your chimney may be leaking for a number of reasons, Most like the leak is caused by a missing chimney cap, a cracked crown or a worn flashing sealant.

What is CCTV Inspection?

A CCTV inspection uses cameras to insect your chimney for any crack, damage or blockages. The camera is operated remotely and rotates 360 degrees to give a full view of the entire chimney and flue.

When should I get a CCTV Inspection?

A CCTV inspection uses cameras to insect your chimney for any crack, damage or blockages. The camera is operated remotely and rotates 360 degrees to give a full view of the entire chimney and flue.

What is the chimney liner?

The chimney liner, or flue liner is responsible for moving heat and gases up the chimney and out of your home. It also protects the flammable parts of your chimney from catching fire.

Why are chimney blockages dangerous?

Chimney blockages can be caused by debris, leaves or animal nests fall into chimney. These blockages are extremely angerous because it stops the gases produced by the fire from leaving the chimney and can cause carbon monoxide to build up, which is extremely lethal.